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Frequently Asked Questions Involving Pumps

Why is my pump cutting off and on every 5-10 seconds?-  Hayward motors are factory wired for 240 volts unless the motor is 120 volts ONLY. Check the voltage of the incoming supply power and ensure the motor is wired or can be wired for this voltage (data plate on motor will help provide voltage and wiring information).  Also check for loose or badly connected wires.  Contact a certified electrician for repair.


How many hours a day should I run my pump?-  There are many factors to consider; bather load, gallons of water, pump horsepower, type and size of filter just to name a few. A good guideline is 8-10 hours a day. On the cooler days and early and late season, you can cut the run time down to 4-6 hours because there is usually less swimmers and cooler water requires less chemicals. In peak season, when it is the hottest, raising the run time to 10-12 hours per day will help to keep the pool clean and circulating during it’s time of heaviest use.

Can I run my pump without water?- Hayward Pool pumps should never operate without water. The pump seal assembly in the pump volute (The area between the strainer basket and the pumPump.jpgp motor) protects the pump motor from pool water. This seal assembly gets hot and is cooled by the pool water. If the pump is running without water, the seal will overheat and melt, If left running without water for a long period of time, the heat generated could damage the PVC pipe and other system components.

How do I winterize my pump?- To winterize a Hayward Pool pump, turn off the electrical circuit breaker that supplies power to the pump. Also, make sure that there is NO water left inside the pump. All Hayward pumps are equipped with drain plugs that will allow excess water to drain once the plugs are removed. Contact your local Hayward dealer for proper winterization procedures.

Do I need to keep grass, shrubs, and vegetation away from my motor?- Always keep the pool equipment clear and ensure that there is nothing growing over the motor. If insects are a large problem in your area, treat for insects. The air circulation around the motor is crucial for proper operation. Failure to ensure proper air circulation will reduce the life of the equipment.